IT Concepts – What is Identity Federation

One of the most historically difficult problems to address in IT is usernames and passwords for multiple applications. We all have a multitude of accounts we have to manage. Bank accounts, social media, email, work accounts, cloud storage, and every other system we use relies on usernames and passwords to “authenticate” who we are.…

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Step by Step: Export Office 365 OneDrive Data

Office 365’s OneDrive is a wonderful tool for storing, sharing, and securing access to files of all types, but running an export of Office 365 data can be confusing. One of the rules for OneDrive is that, unless shared, data is normally only accessible by the user who owns the OneDrive folder.…

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Step by Step: Export Email to PST in Office 365

Microsoft has significantly changed the way exports in Office 365 are done by eliminating export tools in each application (Exchange, SharePoint, etc). There is now a single solution for exports, including Exchange PSTs and SharePoint files. This central solution is the Security and Compliance center. Unfortunately, there isn’t much information on how to properly export data from Exchange Online now that the Compliance center in Exchange Admin is deprecated.…

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Office 365 Hybrid Agent – An Overview

If you have set up a new Hybrid configuration with Office 365 lately, you will notice a new option in the Hybrid Config Wizard, the Hybrid Agent. Before I go into my personal views on this new option and whether you should use it, let me first explain what this agent does.…

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Save Sent Items in a Shared Mailbox

Shared Mailboxes make it possible to centralize email for a specific group of employees. If you don’t know what a shared mailbox is, think about the “Contact Us” address most web pages have. Or your company’s “Support” mailbox. Exchange implements these very easily through mailbox delegation. Grant users full access to the mailbox in the Admin Portal and the mailbox will appear in Outlook.…

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Fixing Outlook Certificate Errors

How to solve problems with Exchange Autodiscover. Certificate Error issues in particular.

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AC Brown’s IT World is moving

After several years of hosting my website directly on WordPress.com, I’ve decided to migrate to a self-hosted solution instead. This should allow me to implement some new features that are simply too expensive to provide while hosting through WordPress.com. In addition, I hope to reduce the number of ads shown on my pages and provide an over-all better experience for admins that use my site regularly.…

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Office 365 Migration – When Do I Need to Use Third Party Tools?

This post may be late in coming, given that most smaller companies have already moved away from on-prem solutions to cloud based services for things like email and file sharing, but I feel like it’s important to stress some of the realities involved in migrating from on-prem to cloud systems. Particularly when migrating to Office 365.…

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