AC Brown’s Cloud Guide – Part 4 – Cloud Service Providers

What are Cloud Service Providers

Moving from a traditional IT infrastructure to a cloud-based or hybrid infrastructure is a complicated undertaking. Cloud systems will reduce the level of control an organization has over their application, and getting the right setup is sometimes difficult. This is where Cloud Service Providers (CSP) come in. I should first point out that CSP is a Microsoft term for organizations that partner with them to provide migration, administration, architectural, security, and development services to their customers.…

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How Does SPF Work?

No, I’m not talking about sunscreen. The SPF I’ll be discussing here is Sender Policy Framework. It’s an email security measure that can prevent unauthorized use of your email domain name. I’ll be going over a few things in this post, but if you just want to know how to craft an SPF record, you can scroll to the “The SPF Puzzle” section below.…

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Step by Step: Export Office 365 OneDrive Data

Office 365’s OneDrive is a wonderful tool for storing, sharing, and securing access to files of all types, but running an export of Office 365 data can be confusing. One of the rules for OneDrive is that, unless shared, data is normally only accessible by the user who owns the OneDrive folder. But when employees leave the company, accessing that data and exporting it to a more accessible location requires a bit of work.…

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Save Sent Items in a Shared Mailbox

Shared Mailboxes make it possible to centralize email for a specific group of employees. If you don’t know what a shared mailbox is, think about the “Contact Us” address most web pages have. Or your company’s “Support” mailbox. Exchange implements these very easily through mailbox delegation. Grant users full access to the mailbox in the Admin Portal and the mailbox will appear in Outlook.…

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Fixing Outlook Certificate Errors

How to solve problems with Exchange Autodiscover. Certificate Error issues in particular.

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Office 365 Migration – When Do I Need to Use Third Party Tools?

This post may be late in coming, given that most smaller companies have already moved away from on-prem solutions to cloud based services for things like email and file sharing, but I feel like it’s important to stress some of the realities involved in migrating from on-prem to cloud systems. Particularly when migrating to Office 365.…

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Exchange Server EMail Routing – Accepted Domains and Send Connectors

Exchange Server (And Exchange Online) can be a little confusing at times, particularly when we're dealing with mail routing. Internal mail routes are handled almost automatically (especially if you keep all your Exchange servers in the same AD Site, which I recommend), but how do you get it to route email to mail servers *outside* your organization? This post answers all the questions you might have about how to handle Special Mail Routing cases for Exchange.

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