Save Sent Items in a Shared Mailbox

Shared Mailboxes make it possible to centralize email for a specific group of employees. If you don’t know what a shared mailbox is, think about the “Contact Us” address most web pages have. Or your company’s “Support” mailbox. Exchange implements these very easily through mailbox delegation. Grant users full access to the mailbox in the Admin Portal and the mailbox will appear in Outlook.…

Continue Reading →